setting up your email account in Outlook 2000

The following sample account details will be used to demonstrate setting up an account in Outlook 2000.

You should replace the details used in this example with your own account information that you were provided when your account was first set up.

If you are not using Outlook 2000 it is important to note that while screens and options will be similar, they may vary from one version of the software to the next.

Email Domain	doe.com
Email Address	john@doe.com
*Account Type / My incoming server is a	POP 3 (recommended) IMAP
Incoming Mail Server (POP3)	pop3.doe.com
Outgoing Mail Server (SMTP)	smtp.doe.com
User Name / User Account / Mailbox	j_doe
Password	bApp412e
Logon using secure password authentication	No (untick box)
Outgoing mail server requires authentication	Yes - use the same settings as your incoming mail server

*NOTE: POP3 is recommended for mailboxes with a size limit that is less that 100Mb. IMAP is only recommended for mailboxes with a size limit that is 100Mb or larger.

Step by step instructions

1. Open Microsoft Outlook
    
2. Go to the Tools menu and select 'Accounts...' (this option may be called 'Services' in different versions of Outlook).
    
3. A pop-up box titled 'Internet Accounts' will appear and the 'mail' tab should be selected.
   
   
    
4. Use the 'Add' button to open the step-by-step wizard that will assist you in creating/setting up the account.
    
5. Enter your name, or the text you with to appear in the 'from' line for all emails that you send from the account.
   
   
    
6. Use the 'Next' button to continue setting up your account.
    
7. Enter the email address for the account
   
   
    
8. Use the 'Next' button to continue setting up your account.
    
9. Enter your incoming and outgoing server details.
   
   
    
10. Use the 'Next' button to continue setting up your account.
     
11. Enter your account name (username/mailbox) and your password. When you are using email software/client you must enter your account name + @ + domain (eg. j_doe@doe.com) Your password is case-sensitive which means that it must be entered exactly as is is provided to you with capital letters and lower case letters as specified. If you do not want to have to enter your password everytime you open your email you can tick the 'save password' box.
    
    
     
12. DO NOT tick the 'Log on using Secure Password Authentication (SPA) box. (Leave unticked)
     
13. Use the 'Next' button to continue setting up your account.
     
14. Select 'Connect using my local area network (LAN) - this will detect the Internet when it is connected either via a network connection or a modem/phone line connection. (Some users may prefer, for their own reasons, to use 'I connect using my phone line').
    
    
     
15. Use the 'Next' button to continue setting up your account.
     
16. You will receive a message congratulating you on successfully setting up your account.
    
    
     
17. Select 'Finish' to return to the main 'Accounts' (or Services) screen where you will see your new account listed in the mail services box.
    
    
     
18. To complete the account set-up we will need to select the account (highlight the account in the account list) and use 'Properties' button to access the account properties to change/modify/add account details. When you select 'Properties' a pop-up box displaying general account properties will appear on the screen.
     
19. Check all properties and fill-in any missing details - eg. Reply-to address (should be the same as your email address) and Your organisation name (if applicable).
    
    
     
20. When you are happy with the 'General' settings, select the 'Servers' tab from the top of the box to check server properties.
     
21. Check all properties and fill-in any missing details. Ensure the tick-box labelled 'My Server Requires Authentication' is ticked.
    
    
     
22. Use 'Settings' button to ensure the properties for the authentication are correct. The radio select button should be set to 'Use the same settings as my incoming mail server' OR ELSE your login and password details must be entered in the appropriate fields.
    
    
     
23. Select 'Ok' to return to the account properties screen.
     
24. When you are happy with the 'Server' settings, select the 'Connection' tab from the top of the box to check server settings. No details on the connection properties screen should require changing.
    
    
     
25. Select the 'Advanced' tab from the top of the box to check advanced properties.
     
26. You should not need to change anything on this screen, but if you access your email from a number of locations, you may wish to use the 'Leave a copy of messages on the server' box so that messages are left on the server for a specified number of days. If you do tick the 'Leave a copy of messages on the server' box be sure to also tick the 'Remove from the server after ... days' box as well and specify the number of days you wish to leave copies of the messages on the server (It is recommended that this is no more than 14 days).
    
    
     
27. Select 'Ok' to return to the main accounts screen.
     
28. Select 'Close' to return to Outlook and to begin sending and receiving email with your account.