| Support Type | Availability | Notes |
|---|---|---|
| Online Support | http://www.gener-8.com/community/ | Free. All licensed users of gener-8 are entitled to a member account. The gener-8 community contains bulletins about gener-8 updates, tips and hints, frequently asked questions and a number of user resources. |
| Help Desk | Telephone Remote Assistance/Messenger |
Help Desk support is charged at an hourly rate or according to the terms of a Service Level Agreement |
| Training | Base Publishing Module Individual Modules Custom Training |
Standard training includes a 3-4 hour course on using the base publishing module and a series of shorter courses for each gener-8 module. Training can be customised to meet your specific requirements. Contact autom-8 for more information. |
